Roles Available
Chief Human Resources Officer (CHRO)
Expertise
Leadership
People & Culture
Introduction
I bring more than 20 years of HR experience across a wide range of sectors. I’ve worked from grassroots HR roles through to Board-level People & Culture Director, so my clients get practical support backed by strategic insight and real-world experience.
I’m hands-on, commercially minded, and experienced across the full employee life cycle.
I help businesses get the people side right, from solid HR foundations and compliance, to stronger leadership, better culture and more engaged teams. I keep it straightforward and focused on what works. No jargon. No fluff. Just practical HR support that helps people perform better and businesses achieve better results.
Key Achievements
• Led People strategy during rapid expansion, integrating 6 additional sites (including 3 TUPE transfers) while maintaining cultural alignment and operational stability
• Manage wages of £9m+ and delivered a project to deliver a £1m saving in wages
• Delivered award-winning employer brand: British HR Awards – Retail Company of the Year (2023); Best HR Team 2025 (Highly Commended); Yorkshire Post Outstanding Employer (2021)
• Embedded a performance-led culture through refreshed Values & Behaviours, new hourly pay and bonus framework aligned to company values
• Introduced employee engagement measurement (eNPS), achieving +12 average score with 52% response rate over the last 12 months
• Transformed people processes including recruitment, onboarding, probation and appraisal to drive continuous feedback, recognition and leadership accountability
• Launched “Great By Nature” leadership development programme to build internal capability and succession strength
• Implemented structured meeting rhythm and communication framework to strengthen alignment, engagement and execution
Qualifications
Post Graduate Diploma in HR
Member of CIPD
Currently Studying towards ILM L7 Executive Coaching and Mentoring
