Ref: FYF-TH-017

Thomas

Chief Executive Officer (CEO)

📍

North West

Roles Available

Chief Executive Officer (CEO)
Chief Operating Officer (COO)
Chief Product Officer (CPO)
Chief Revenue Officer (CRO)
Chief Technology Officer (CTO)

Expertise

Commercial Analysis / Strategy
Compliance
Digital Strategy
Growth Strategy
M&A
Start Ups

Introduction

Commercial and Product Leader with over 20 years experience scaling SaaS, payments, and mobility platforms across the UK and Europe. I've led companies through turnaround, transformation, and acquisition, aligning people, process, and product to drive sustained profitability. My leadership philosophy, People + Process + Product = Profit, has delivered 100% client retention, four years of uninterrupted uptime, 20% net profit, and over £60M in processed payments serving more than one million users. Hands-on but strategically focused, I build empowered teams, simplify complexity, and turn innovation into measurable growth.

Key Achievements

  • Appointed to lead and transform Connect Cashless Parking, scaling it into one of the UK's leading mobility platforms processing 12m+ annual transactions and achieving acquisition by PayByPhone (VWFS Group).
  • Delivered seven UK-first product innovations that reshaped the cashless parking and mobility landscape.
  • Maintained 100% client retention and four consecutive years of 100% uptime through strong client relationships, process discipline and product reliability.
  • Directed PayByPhone's global off-street product strategy and UK commercial integration post-acquisition, aligning technology and commercial roadmaps to accelerate growth.
  • Currently advising organisations across mobility, retail, and hospitality on payments strategy, innovation, and profit optimisation.

Qualifications

  • PG Cert. Software Technology
  • BSc Quantity Surveying